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Edward Arnheiter, PhD

Clinical Professor

Decision Sciences and MIS

Areas of Expertise

  • Quality Management
  • Quality Implementation
  • Statistical Quality Control
  • Supply Chain Management
  • Lean Six Sigma
  • Production/Operations Management
  • Statistics

Selected Works

Articles

Arnheiter, Edward, Measuring Expertise Learning Rates for Nonrepetitive Project Work. American Journal of Management 22 (Apr 2022):46-56.

Arnheiter, Edward, A Bare-bones Approach to Lean Sigma for Low Resource Environments. American Journal of Management 17 (Fall 2017):39-44.

Arnheiter, Edward, Teaching Lean Management using Experiential Methods to Improve Learning. International Journal of Information and Operations Management Education 5 (Fall 2014):344-362.

Maleyeff, John, Arnheiter, Edward, and Venkateswaran, Venkat, The Continuing Evolution of Lean Six Sigma. The Tqm Journal 24 (Nov 2012).

Arnheiter, Edward, and Greenland, Jean, Looking for Root Cause: A Comparative Analysis. The Tqm Journal 20 (Jan 2008):18-30.

Arnheiter, Edward, and Harren, Hendrik, Quality Management in a Modular World. The Tqm Journal 18 (Jan 2006):87-96.

Arnheiter, Edward, A Case Study: Lean and R&D at Henkel Loctite. Rensselaer Journal of Management and Technology 1 (Jun 2005):19-25.

Arnheiter, Edward, and Maleyeff, John, The Integration of Lean Management and Six Sigma. The Tqm Magazine 17 (Jan 2005):5-18.

Arnheiter, Edward, and Harren, Hendrik, A Typology to Unleash the Potential of Modularity. Journal of Manufacturing Technology Management 16 (Fall 2005):699-711.

Arnheiter, Edward, and Maleyeff, John, Design of a Lean Six Sigma Organization. Kvalitetsnyt (Apr 2001).

Chase, Robin, Fransson, Martha, and Arnheiter, Edward, Why They Won’t Buy Online: Part Two of an Exploratory Study of Consumer Attitudes Toward Buying Online. Developments in Marketing Science 23 (Year 2000):197-203.

Arnheiter, Edward, and Giglio, Richard, A Quality Cost Model to Determine Optimal Policies for Purchased Components. Quality Management Journal 5 (Jul 1998):54-64.

Cases

Arnheiter, Edward, “Kaiser Permanente - Creating a ‘No-wait’ Emergency Department.” Ivey Publishing, London, Ontario, Canada: Ivey Publishing - Richard Ivey School of Business, (2016)::17.

Arnheiter, Edward, “Teaching Note - PRIDE Industries.” Ivey Publishing, London, Ontario, Canada: Ivey Publishing - Richard Ivey School of Business, (2012)::6.

Arnheiter, Edward, “PRIDE Industries.” Ivey Publishing, London, Ontario, Canada: Ivey Publishing - Richard Ivey School of Business, (2012)::15.

Arnheiter, Edward, “Eagle Services Asia.” Ivey Publishing, London, Ontario, Canada: Ivey Publishing - Richard Ivey School of Business, (2007)::13.

Arnheiter, Edward, and Cocco, John J., “Loctite Corporation.” Ivey Publishing, London, Ontario, Canada: Ivey Publishing - Richard Ivey School of Business, (2003)::33.

Arnheiter, Edward, and Compton, Jim, “Implementing Lean Production: Prometheus Circuits, Inc..” ecch, Cranfield University, UK: ecch, (2000)::18.

Fransson, M, Arnheiter, Edward, and Knoth, W, “Quality Initiatives at a Pharmaceuticals Plant in China.” ecch, Cranfield University, UK: ecch, (1999)::12.

Chapters

Arnheiter, Edward, and Maleyeff, John, “The Integration of Lean Management and Six Sigma.” Crafting and Executing Strategy, 15th Edition, New York: McGraw-Hill, (2007): :571-581.

Arnheiter, Edward, “Rapid Prototyping and Stereolithography (Supplement to Chapter 12).” Product Innovation: Leading Change through Integrated Product Development, New York: Cambridge University Press, (2005): :540-547.

Arnheiter, Edward, “Production Systems, Operations Technology and Manufacturing Implications.” Product Innovation: Leading Change through Integrated Product Development, New York: Cambridge University Press, (2005): :394-430.

Presented Research

Arnheiter, Edward, Kaiser Permanente: Creating a no-wait Emergency Room, International Lean Six Sigma Conference: Cambridge, England, (Jan 2020):

Arnheiter, Edward, Kaiser Permanente: Creating a no-wait Emergency Room, Continuous Improvement in Practice: Malaga, Spain, (Oct 2018):

Arnheiter, Edward, Is there measurable learning in process improvement projects?, Western Decision Sciences Institute: Lihue, HI, (Apr 2018):

Arnheiter, Edward, A Bare-bones Approach to Lean Sigma for Low Resource Environments, Western Decision Sciences Institute: Vancouver, (Apr 2017):

Proceedings

Arnheiter, Edward, Is there measurable learning in process improvement projects?, Western Decision Sciences Institute Apr 2018. Western Decision Sciences Institute (Apr 2018):

Arnheiter, Edward, A Bare-bones Approach to Lean Sigma for Low Resource Environments, Western Decision Sciences Institute Apr 2017. Western Decision Sciences Institute (Apr 2017):

Arnheiter, Edward, and Meixell, Mary, The Adoption of Lean Management and the Outsourcing Decision: an Empirical Study, Northeast Decision Sciences Institute Annual Conference Jan 2011. (Apr 2011):

Arnheiter, Edward, Maleyeff, John, and Venkateswaran, Venkat, Lean Six Sigma for the 21st Century, Northeast Decision Sciences Institute Annual Conference Jan 2010. (Apr 2010):

Arnheiter, Edward, The Perils of Outsourcing Engineering Work, Northeast Decision Sciences Institute Annual Conference Jan 2009. (Apr 2009):

Arnheiter, Edward, The Lean Transformation at Henkel Loctite’s R&D Center, Northeast Decision Sciences Institute Annual Conference Jan 2007. (Mar 2007):

Arnheiter, Edward, Lean Management at Henkel Loctite, Northeast Decision Sciences Institute Annual Conference Jan 2006. (Apr 2006):

Arnheiter, Edward, Manufacturing and Design Responsibilities within Modular Supply Chains, Northeast Decision Sciences Institute Annual Conference Jan 2004. (Mar 2004):

Arnheiter, Edward, A Modular Assembly Taxonomy, Northeast Decision Sciences Institute Annual Conference Jan 2003. (Mar 2003):

Professional Experience

Academic-University of the Pacific Assistant Professor of Operations Management Stockton CA Aug 2016-Aug 2020
Academic-Rensselaer Polytechnic Institute Clinical Associate Professor Hartford CT May 1998-Aug 2010
Corporate-Titleist Quality Manager Fairhaven MA May 1997-May 1998
Corporate-Spalding Sports Senior Quality Engineer Chicopee MA Aug 1988-Aug 1993
Corporate-GE Defense Systems Quality Engineer Pittsfield MA Jul 1985-Jul 1988

Awards

2021 Teaching Fellow in the Center for Innovation in Teaching and Learning for the academic year 2022-2023 (LeBow College of Business)
2017 Case Writing Awards Winner - Continuous Improvement Category (European Foundation for Management Development)
2015 Dean’s Distinguished Teaching Fellow Award (Drexel University)
2014 Dean’s Distinguished Teaching Fellow Award (Drexel University LeBow College of Business)
2005 Outstanding Service Award (Connecticut Quality Council (CQC))
1996 Industrial Engineering Honor Society (Alpha Pi Mu)