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ING future in Delaware uncertain after Capital One takeover

Appeared on July 12, 2011

David Becher, Ph.D., associate professor of finance, was quoted in a Delaware First article on the future of ING Direct in Delaware. “You could argue that as there is not a lot of direct overlap and given the size of ING Direct, there would not be a need for a large cut in workforce,” Becher says.  “The CEO stated that the company expected ‘modest’ cuts. Further, ING has a very loyal customer base so Capital One will need to be very careful not to do something that causes a lot of customer turnover.”