If an iOS device is not granting location permission to the class attendance check-in webpage, students can use the steps shown below to verify their device settings and then retry the check-in process. There are two levels of location permission needed: web browser app location permission and attendance webpage location permission.
For the web browser app permission, you can choose either Allow Once or Allow While Using App. For the webpage permission, you must choose Allow. Both prompts must be accepted in order for attendance check-in to function properly (see image below).
To verify your web browser app location permission:
- Launch the Settings app on your iPhone.
- Scroll down the list of settings until you see Privacy & Security and then tap on that setting. On some older versions of iOS, the setting may be called Privacy instead.
- Tap on Location Services (which should be at the top of the page). Make sure that the on/off toggle is set to on (i.e. it will appear as green).
- With location services on, scroll down the list of apps until you see the name of your web browser app. By default this will be the Safari app (listed as “Safari Websites”). If you typically use a different web browser as your default (like Google Chrome), then look for that app in the list instead. Tap on the name of the app.
- Make sure that the Allow Location Access section is set to either Ask Next Time Or When I Share (which means your browser app will ask you each time it needs location permission) or While Using the App (which means that you will no longer see a separate prompt to give the browser app permission to access your location).
- If you see an option for allowing Precise Location, you should also have that turned on to improve your proximity to the classroom when using the attendance check-in.
Watch a short animation on changing web browser app location settings
Important: If, while using your web browser app at any website, you are prompted to allow access, and you choose No, then the setting above will be set to Never, and you will need to repeat the above process to change it to either While Using the App or Ask Next Time Or When I Share.
To allow location permission for the attendance check-in webpage:
- Visit the attendance check-in webpage address that your instructor distributed via a QR Code.
- Follow the check-in directions. At one point, you should see a prompt that asks you to give location access to the drexel.qualtrics.com website. Answer Allow to this question.
- If you did not see a location prompt or if location permission was not successful, visit the check-in webpage again. However, this time, before proceeding through the steps, click the aA button (in the Safari app, this button is to the left of the website address).
- From the pop-up of options that appears, tap on Website Settings. Then scroll down to the Location setting and make sure that it is either set to Ask (which will prompt you periodically) or Allow (which will remember that you granted the site permission and will not ask you on subsequent visits).
- Allowing access on a per-visit or permanent basis will give the attendance check-in page the needed access to your location. If you chose Ask, you will still see that same prompt on subsequent visits to the page. Be sure to allow permission on all subsequent visits. However, you may not be prompted again if you visit the Qualtrics website within a few hours for the same or another class attendance check-in.
Watch a short animation on changing webpage location permission settings
To allow location permission for the attendance check-in webpage:
- Visit the attendance check-in webpage address that your instructor distributed via a QR Code.
- Follow the check-in directions. At one point, you should see a prompt that asks you to give location access to the drexel.qualtrics.com website. Answer Allow to this question.
- If you did not see a location prompt or if location permission was not successful, visit the check-in webpage again. However, this time, before proceeding through the steps, click the aA button (in the Safari app, this button is to the left of the website address).
- From the pop-up of options that appears, tap on Website Settings. Then scroll down to the Location setting and make sure that it is either set to Ask (which will prompt you periodically) or Allow (which will remember that you granted the site permission and will not ask you on subsequent visits).
- Allowing access on a per-visit or permanent basis will give the attendance check-in page the needed access to your location. If you chose Ask, you will still see that same prompt on subsequent visits to the page. Be sure to allow permission on all subsequent visits. However, you may not be prompted again if you visit the Qualtrics website within a few hours for the same or another class attendance check-in.
For more information on how location is used for attendance check-ins, visit Class Attendance Checks Using Device Location.
If you have additional questions or need technical support for attendance location tracking, please contact the LeBow Instructional Tech Services department at lebowintech@drexel.edu.