Sharline Rosales

Sharline Rosales is delivery leader and strategist with a specialization in human services enterprise systems. She is a certified Project Management Professional (PMP), 2x’s Cúram Certified Business Process Analyst, and JIRA guru. Sharline has contributed to several large-scale IT implementations for various state and territorial governments from project inception through go-live and maintenance and operations. Projects have included Energy Assistance (CIP and LIEAP); Child Care Assistance; Program Integrity for Medicaid, Food & Nutrition (SNAP) and Cash Assistance (TANF); Spend down Medicaid; Modified Adjusted Gross Income (MAGI) Medicaid; and more. Sharline’s experience in cross-team leadership, business analysis, functional design, training, and quality assurance enables her to create solid, value-driven, customer-oriented solutions. These solutions have been recognized by her peers, stakeholders, and government agencies for meeting or exceeding requirements and ease of use. Her greatest strengths include building solid relationships with stakeholders, translating materials between technical and non-technical audiences, and having a great sense of humor throughout the process. Before moving to IT full-time, Sharline worked for the Services to the Armed Forces Division of an international volunteer organization, where she managed the volunteer programs for military bases in Eastern North Carolina. She previously volunteered as a Family Readiness Assistant and a L.I.N.K.S. (Lifestyle, Insights, Networking, Knowledge, Skills) mentor, helping USMC families learn about and acclimate to military life. Sharline currently volunteers with her local PTA.

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