Knowledge Base

Troubleshooting Location Permission Problems on Mobile Devices

Students having issues allowing location permission on their mobile device can check for some of these common configuration problems.
Turnitin AI Writing Detection

An overview of how to access the Turnitin AI indicator and AI report, as well as links to further information on Turnitin's AI writing detection features.
Understanding Blackboard Submission Receipts

This guide will demonstrate how to access submission receipts of student work in the Grade Center.
Understanding the Grade Details Page in Blackboard

Blackboard’s “Grade Details” page allows instructors to view a student’s submission details, assignment attempts, and grade history.
Updating Microsoft Outlook

Directions for updating the Microsoft Outlook desktop application on Windows and macOS.
Updating Start Dates, Due Dates, and Post Dates for Turnitin Assignments

This tutorial will walk you through how to update the different types of dates associated with an existing Turnitin Direct assignment.
Uploading Files and Folders to OneDrive

Learn how to upload local files to your OneDrive account for future access.
Uploading Grades from Excel to Blackboard

With Blackboard’s “Work Offline” tool, it is possible for instructors to import grades from Excel into Blackboard’s Grade Center.
Uploading Your Course Syllabus to Blackboard

Whether you're teaching in-person, online, or in a hybrid format, posting your syllabus to Blackboard is a critical step in your course set-up process.
Use of Cameras for Remote Synchronous Courses

Students in remote courses may be required to turn their cameras on in order to receive credit for attendance and participation.